Terms of Service

Effective Date: July 13, 2026

Agreement to These Terms

These Terms of Service govern your access to and use of Dlopo's website, scheduling and booking tools, account pages, embeds, integrations, APIs, notifications, AI-assisted features, and related services (together, the "Service"). By creating an account, accepting these terms, publishing a booking link, embedding a booking flow, or otherwise using the Service, you agree to these terms.

If you use the Service for a company or other organization, you confirm that you have authority to bind that organization. In that case, "you" includes both you and the organization. If you do not agree to these terms, do not use the Service.

The Service

Dlopo provides scheduling and booking software that helps individuals and teams create booking links, manage availability, connect calendar and meeting tools, collect visitor information, send booking notifications, embed booking flows, and guide visitors through scheduling workflows.

We may add, change, suspend, or remove features as Dlopo evolves. If a change materially reduces the core functionality of a paid plan during an active billing period, we will provide reasonable notice where practicable.

Accounts and Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use Dlopo. You must provide accurate account information and keep that information up to date.

You are responsible for keeping your sign-in credentials secure, limiting access to your workspace, and promptly notifying us if you suspect unauthorized access. You are responsible for activity under your account, workspace, booking pages, embeds, and connected integrations unless caused by Dlopo's breach of these terms or failure to use reasonable security measures.

Subscriptions and Fees

Some parts of Dlopo may be free, and some features may require a paid plan. Prices, plan limits, included features, billing intervals, taxes, and renewal terms are shown on the pricing page, checkout page, billing page, order form, or other plan page presented to you.

Paid subscriptions renew automatically for the billing interval shown at checkout until cancelled. You can manage or cancel a subscription through the billing controls in the product. Cancellation takes effect at the end of the current paid billing period unless the product or applicable law states otherwise. If payment fails or fees are overdue, we may downgrade, suspend, or terminate access to paid features after reasonable notice where practicable.

  • If you purchase a paid plan, you authorize Dlopo and its payment processor to charge your selected payment method for recurring fees, taxes, overages, and other applicable charges until you cancel.
  • Except where required by law or expressly stated otherwise, payments are non-refundable and we do not provide credits for partially used billing periods.
  • Plan limits and included features may vary by billing interval, product tier, or order terms.

Permitted Use and Restrictions

You may use Dlopo only for lawful scheduling, booking, availability, and visitor workflow purposes. You are responsible for the links you publish, the data you request from visitors, the instructions you provide, and your use of Dlopo with customers, clients, guests, team members, or other visitors.

  • Violate law, mislead people, send spam, or impersonate another person or organization.
  • Collect sensitive information without a lawful basis, proper notice, and any required consent.
  • Infringe another person's privacy, intellectual property, publicity, or other rights.
  • Upload malware, interfere with the service, bypass security controls, or attempt to access systems you do not own.
  • Reverse engineer, scrape, overload, abuse, or resell Dlopo without written permission.
  • Use Dlopo in a way that creates security, privacy, legal, operational, or reputational risk.

Customer Content and Data

You keep ownership of the content, settings, instructions, files, questions, availability rules, branding, booking page text, form responses, visitor information, and other data you or your visitors submit to Dlopo.

You grant Dlopo a worldwide, non-exclusive licence to host, store, copy, process, transmit, display, back up, and otherwise use that content and data only as needed to provide, maintain, secure, support, and improve the Service, comply with law, and enforce these terms. This licence lasts only for as long as required for those purposes.

You are responsible for ensuring that your collection and use of visitor information through Dlopo complies with applicable law and that you have all rights, notices, permissions, and consents needed for the information you submit or collect.

For personal information you collect from visitors through the Service, you determine why and how that information is used. Dlopo processes that information on your behalf to provide the Service, except where we process it for our own legitimate purposes as described in our Privacy Policy.

Calendar, Meeting, and Third-Party Services

When you connect a third-party service, you instruct and authorize Dlopo to access, exchange, and use information through that connection as needed to provide the functionality you request.

Third-party services are not controlled by Dlopo. We are not responsible for third-party products, terms, privacy practices, availability, data handling, or any changes they make. You can disconnect integrations through your account settings or the connected provider where supported.

  • Google Calendar, Google Meet, and other calendar or meeting providers.
  • Microsoft authentication and related Microsoft services.
  • Email, payment, analytics, feedback, customer support, or other supported integrations.

AI and Beta Features

Dlopo may include AI-assisted features that answer visitor questions, collect context, summarize information, suggest workflows, or guide people through booking. These features may send relevant instructions, messages, booking context, and other inputs to AI service providers. AI output can be incomplete, inaccurate, or inappropriate for your circumstances.

Features labeled alpha, beta, preview, experimental, or early access may be changed, limited, or discontinued at any time and may not be covered by the same reliability expectations as generally available features.

  • You are responsible for reviewing assistant instructions, published content, responses, booking questions, and visitor-facing information.
  • You should review any important decision or communication produced with AI assistance.
  • Do not rely on AI output as legal, medical, financial, safety, emergency, or other professional advice.

Dlopo Intellectual Property

Dlopo and its software, design, code, workflows, templates, documentation, trademarks, branding, and underlying technology are owned by Dlopo or its licensors. These terms do not transfer any ownership rights to you.

You may use Dlopo only as allowed by these terms and the product functionality made available to you. All rights not expressly granted are reserved.

Confidentiality and Feedback

If either party receives non-public information from the other that should reasonably be understood to be confidential, the receiving party will use reasonable care to protect it and will use it only for purposes related to the service or these terms.

If you send ideas, suggestions, feature requests, comments, or other feedback about Dlopo, you allow us to use that feedback without restriction or compensation. We are not required to implement or keep confidential any feedback unless we separately agree in writing.

Term and Termination

These terms remain in effect while you use Dlopo. You may stop using Dlopo at any time, and you may cancel paid plans through the billing controls made available in the product.

We may suspend or terminate access if you materially violate these terms, fail to pay fees when due, create risk for the Service or other users, or use Dlopo in a way that may cause harm. Where the issue can reasonably be remedied, we will ordinarily give you notice and an opportunity to correct it. We may act immediately where necessary to protect the Service, users, third parties, or the public.

After termination, your right to use the Service ends. Provisions that by their nature should continue, including payment obligations, intellectual property provisions, disclaimers, liability limits, indemnities, and dispute terms, will survive. Some information may remain stored for legal, billing, audit, backup, security, fraud-prevention, or other legitimate purposes described in our Privacy Policy.

Warranty Disclaimer

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted or error-free operation. Nothing in these terms excludes warranties or rights that cannot lawfully be excluded.

  • Bookings will always be created or updated correctly.
  • Reminders, notifications, or emails will always be delivered.
  • Integrations will always remain connected or available.
  • AI output will always be accurate or complete.
  • The service will meet every requirement of your business.

Limitation of Liability

To the fullest extent permitted by law, Dlopo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for losses that were not reasonably foreseeable when you agreed to these terms.

To the fullest extent permitted by law, Dlopo's total liability arising out of or related to the service or these terms will not exceed the amount you paid to Dlopo for the service in the 12 months before the event giving rise to the claim, or 100 US dollars if you have not paid Dlopo.

These limits do not apply to liability that cannot be limited or excluded under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. If you are a consumer, these terms do not affect your mandatory statutory rights.

  • Lost profits, revenue, data, goodwill, or business opportunities.
  • Missed meetings, booking errors, scheduling conflicts, or business interruption.
  • Reputational harm, costs of substitute services, or claims arising from third-party services.

Indemnification

If you use Dlopo for business purposes, you will defend, indemnify, and hold harmless Dlopo from third-party claims, damages, liabilities, losses, costs, and reasonable legal expenses arising from your content, your collection or use of visitor data, your material breach of these terms, or your violation of law or another person's rights. This obligation applies only to the extent the claim was not caused by Dlopo's own breach, negligence, or wilful misconduct.

Changes to These Terms

We may update these terms from time to time. If changes are material, we will take reasonable steps to notify users through the product, by email, or by updating the effective date on this page. Your continued use of Dlopo after updated terms take effect means you accept the updated terms.

Export, Sanctions, and Compliance

You may not use Dlopo in violation of applicable export control, sanctions, anti-corruption, privacy, communications, consumer protection, or other laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive sanctions where use of the service would be prohibited.

Governing Law and Disputes

These terms and any dispute arising from them or the Service are governed by Irish law, without regard to conflict-of-law rules. The courts of Ireland have jurisdiction over disputes between you and Dlopo.

Before filing a formal claim, each party agrees to contact the other and make a good-faith effort to resolve the dispute. If you are a consumer, this section does not deprive you of any mandatory protections or right to bring proceedings in the courts available to you under applicable law.

Miscellaneous

These terms, together with any plan, order, policy, or product terms referenced in them, make up the entire agreement between you and Dlopo for the service. If any provision is found unenforceable, the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver.

You may not assign these terms without our consent. We may assign these terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

Contact

If you have questions about these terms, your account, billing, or your use of Dlopo, contact us at support@dlopo.com.

Terms of Service · Dlopo