What Is Rescheduling?
Rescheduling is the process of moving a confirmed appointment to a different date or time while preserving its purpose and participants.
A client cannot attend on Tuesday and chooses a new available time from the change link in the confirmation.
Why It Matters
A clear rescheduling flow saves the booking from being lost and keeps calendars and participants aligned.
How It Works
The workflow begins with an existing booking or a request that cannot be confirmed immediately, then applies the relevant rules and updates the booking state.
- The current booking and its rules establish the starting point.
- The host or invitee takes the available action.
- Participants receive the resulting status or schedule information.
Common Mistake
Creating a second appointment without cancelling or updating the original, leaving duplicate events and conflicting instructions.
Review the surrounding booking flow and make the expectation clear to both hosts and invitees.