What Is No-Show?
A no-show occurs when a participant does not attend a scheduled appointment and has not cancelled beforehand.
A prospect reserves a consultation but does not join the call or respond to the organiser at the scheduled time.
Why It Matters
No-shows waste reserved capacity, interrupt planning, and may prevent another person from using the time.
How It Works
The workflow begins with an existing booking or a request that cannot be confirmed immediately, then applies the relevant rules and updates the booking state.
- The current booking and its rules establish the starting point.
- The host or invitee takes the available action.
- Participants receive the resulting status or schedule information.
Common Mistake
Treating reminders as the only solution instead of also improving meeting value, confirmation clarity, cancellation, and rescheduling.
Review the surrounding booking flow and make the expectation clear to both hosts and invitees.